For this, you want your Marketo information to automatically sync to Salesforce and perhaps to be additionally enhanced by selective logic or cognitive actions. Click to toggle the Salesforce task sync switch on to automatically create a Task in HubSpot when a task is created in Salesforce. This is only an example -- any criteria can be used in a Sharing Rule, so Rule criteria can vary to meet your business needs. I would like to selectively sync only the user-chosen Contacts, Tasks and Events to Outlook. For selective sync to work most effectively, these two settings should be enabled within Salesforce Integration settings: This configuration makes it so that, leads and contacts sync to HubSpot whenever they meet the criteria for your selective sync --- whether upon creation or at a later date. This article will cover understanding the basic concepts of the sync and creating the appropriate Salesforce Profile, Role, and Sharing Rules. Vote for ideas or suggest your own on our feedback forum. To ensure you’re always in control of your database, Autopilot also lets you define your preferred action for when a contact no longer meets the criteria you defined earlier. Free and premium plans, Customer service software. Customers may purchase time with a Technical Consultant for support with implementing Selective Sync. Marketing automation software. Salesforce Report – Select the name of the Salesforce Report that you want to sync with the Maropost List. To sync a subset of your Salesforce contacts, your administrator will need to define a data set filter on your assigned Outlook configuration. Please take this into account when using this trigger and consider modifying your sync criteria if … we don't want to sync). I have Salesforce for Outlook setup with the configuration set to 'Sync both ways' and conflict settings to 'Salesforce always wins'. Any profile with View/Modify All permissions to an object will override the Organzation-Wide Default. Add the event to Salesforce using Lightning for Outlook (LFO) 4. Remove the record from Autopilot.Â Deleting the contact from Autopilot means they can no longer run through journeys. Items selected, discounts (if any), billing and shipping address selected/entered at the time of Order will also be … The basic principle to achieve a selective sync from Salesforce to HubSpot is to intentionally hide or expose records in your Salesforce Org to the integration user to either prevent or allow those records to sync with HubSpot. We auto generate Tasks for Opportunities - a Sales Rep is assigned to follow-up an Opp and is assigned a Task for this. Rules of engagement: If you have an outbound sales team that is constantly prospecting and adding new names to your CRM, youâll need to manage those contacts outside of Autopilot. Contacts on user's Opportunities) You can watch a demo video of how to set this up. c2g is a FinancialForce managed package. Records owned by the integration user are always visible to that user, and therefore records owned by the integration user will always sync to HubSpot. To see when new features are available, stay tuned to the Salesforce Release Notes. The Salesforce User whose credentials are used to sign in to Salesforce from the HubSpot Settings screen facilitates the connection between HubSpot and Salesforce -- we'll refer to this user as the integration user. Learn more about Salesforce Role Hierarchies. syncing all leads, contacts and accounts), but itâs easy enough to update later on if your business needs change. Cloned the Sys Admin Profile and called it … When creating the Role, don't worry about the Contact Access settings; this setting will be overridden by the Sharing Rules we create later in this guide. Not many vendors offer the capability to do this automatically. If the integration user’s Role is above other roles in the Role Hierarchy, the integration user may have access to records that do not meet the Sharing Rule. Before diving in, an important note: This technique requires deep familiarity with your Salesforce organization and requires making several changes to your Salesforce org's user and sharing settings. (eg. Make sure the Sharing Rule is set to 'Read/Write' Access so that the HubSpot integration can continue to update records. We want the ability to select which webinar's attendees get synced (i.e. If your Organization-Wide Default setting was 'Public', you may need to edit individual Profiles to give View or Modify All access to this Object. 11 tips to optimize for voice search on your website. Salesforce-Pardot Selective Sync Rules. On the next screen, set up your activity and task sync settings: Itâs almost like creating smart segments. Identify the Salesforce Objects that you want to sync to Totango; Identify bind fields for accounts and users; Set up Totango attributes; Import accounts from Salesforce (optional) Sync your Salesforce Contacts; Validate your data; Step-1: Establish secure data connection The HubSpot-Salesforce integratio… Get in touch with the team now. If you can view the record while logged in as the integration user, it will sync to HubSpot. Many customers and specific industries require every email interaction and calendar item to be captured in Salesforce. With the introduction of selective Salesforce sync, you can now specify exactly which leads, contacts and accounts you want housed in Autopilot or Salesforce, so regardless of your business needs, you can ensure your database is managed correctly. Salesforce User Sync is a new feature that helps administrators better align and manage their Pardot and Salesforce users. To make it easy, we outlined items to consider such as syncing fields and prospects, mapping users, and other setup tasks. The exact implementation will vary according to your business needs, but this is the simplest solution for most users. Furthermore, the Selective User Sync feature offered by Pardot can only be implemented if you have a working knowledge of your orgs Salesforce profiles and how they are being utilized to set up the time-saving, automatic user creation/deletion feature. To ensure that you have all of the necessary permissions, we recommend that you clone the System Administrator profile and modify the cloned profile. Keep the record in Autopilot.Â The record will remain in Autopilot, continue to run through journeys and retain its activity data. Create New Maropost Contacts – Using the Lead or Contact's email address as the lookup key, a new Maropost contact will be created if one does not exist in your Maropost for Marketing account. 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